Over the last
The Mighty has collected over 70,000 survey responses from our community members around their experiences with the coronavirus (COVID-19).
In our most
we received over 1,000 responses around the impact of the coronavirus on healthcare and how the industry can help our community during these challenging times.
by the coronavirus,
has been impacted
said their healthcare
84% of respondents
up from 57%
said their condition has worsened.
are having to go without, or are having trouble accessing, necessary treatments or medications.
"I feel like I don't have as many resources [as] I should have, especially for mental health."
emotional health resources
receive mental or
said they would like to
59% of respondents
from industry and/or providers to help them better manage their health during the pandemic.
said their mental health is worse now than it was before the outbreak, compared to 8% who said it's better.
44% of respondents have sought out or considered scheduling mental health care and/or appointments.
As a result of
Here are the
you can provide to better help patients manage their mental health:
Information on approved treatments and pipeline
How to talk to their HCP about mental health
Tips on coping mechanisms (mindfulness, meditation)
24/7 access to mental health experts, patients, and caregivers
A place to connect and share their story (support groups, online health communities)
said they hoped virtual or digital support groups and events would continue to be offered.
of respondents said access to telehealth is a change to their healthcare that they hope will remain permanent after the pandemic has ended.
to provide a
What can you do
Offer at-home tests, treatments, or injections
Allow prescriptions to be renewed less often or over the phone
Provide patient portal, email, or chat box for answering quick questions
Offer easy-to-use technology
Reduce wait times
seeing a doctor or specialist in-person is a necessity.
and mask wearing
“My daughter with a serious medical condition has not been able to go out due to others’ lack of diligence about social distancing and wearing masks (and wearing them properly).”
55% said they hope
in medical facilities will remain permanent after the pandemic has ended.
How to best
and reduce barriers to in-person care:
Be transparent, share what guidelines you are following
Reduce time spent in waiting rooms
Enforce social distancing and mask-wearing
Make sure patients are feeling heard, prioritized
with 66% choosing it as a top three emotion.
the top emotion,
is at an all-time high since we began surveying our members in mid-March 2020, and it has doubled since our last community check-in in mid-November 2020, rising from 11% to 22%. However,
are frustrated with
“I love The Mighty. I read almost all the articles, the comments. Being part of this community and been able to see that we are all in this together helps. It may sound cliché, but it's not. ”
Patients and caregivers
how long the pandemic has lasted and are looking for hope and inspirational stories to get them through.
Access to financial assistance programs
Promise of future social interaction and connection
Comprehensive list of vaccination sites and instructions on how to sign-up
Distractions from the coronavirus
Inspiring patient stories – feeling represented, less alone in their health journey
Answers around “how long” the pandemic will last
Provide hope and inspirational stories
Support patients’ feelings and experiences toward mask-wearing and social distancing
Offer a better telehealth experience
Share mental health resources and information